Effective Date: December 29, 2025
Last Updated: December 29, 2025
Thank you for visiting our website. We understand your concerns regarding privacy and data security. This Privacy and Security Policy (“Policy”) explains how we collect, use, store, and protect your personal information when you use our website and services.
1. Information We Collect
Order Information: Name, shipping address, phone number, email address, and payment details (e.g., credit card or third-party payment account).
Device & Usage Data: IP address, browser type, operating system, access timestamps, pages visited, and device identifiers (e.g., cookies).
Account Information (if applicable): Username, encrypted password, and purchase history.
Communication Records: Content from your inquiries via customer support, email, or contact forms.
2. Purposes of Use
To process and fulfill your orders;
To communicate order status, shipping updates, or after-sales service;
To improve website functionality and user experience;
To comply with applicable laws (e.g., tax, customs, IMEI registration such as Serbia’s RATEL requirements);
To prevent fraud, cyberattacks, and illegal activities.
3. Sharing & Disclosure
We do not sell or rent your personal information to unrelated third parties. However, we may disclose it under the following circumstances:
To logistics partners (e.g., DHL, UPS) for delivery purposes;
To payment processors for transaction completion;
To comply with legal obligations (e.g., court orders, tax filings, IMEI registration with RATEL in Serbia);
In the event of a merger, acquisition, or restructuring, your data may be transferred as a business asset, subject to equivalent privacy safeguards.
4. Security Measures
We implement industry-standard security practices, including:
SSL/TLS encryption for data transmission;
Encrypted storage of sensitive data (e.g., passwords);
Regular security audits and vulnerability scans;
Strict internal access controls.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data;
Withdraw consent (where applicable);
Request restriction of processing or data portability;
Object to automated decision-making;
Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the information below.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance site performance and personalize your experience. You may disable cookies via your browser settings, though some features may be limited.
7. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect their personal information.
8. International Data Transfers
Your data may be transferred to countries where we operate (e.g., China) or other jurisdictions. We ensure adequate protection through mechanisms such as Standard Contractual Clauses (SCCs) or equivalent safeguards.
9. Policy Updates
We may update this Policy from time to time. Significant changes will be notified via website notice or email. Continued use of our services constitutes acceptance of the revised Policy.
10. Contact Us
For any questions regarding this Policy, please contact:
Email: service@ebitland.com .